Joydeep SenBusiness Analyst & Utility Consultant
Driving operational excellence in the utility industry with over 19 years of experience in Asset Management and Work Management solutions.
Transforming Utility Operations
A methodical and solution-focused professional dedicated to driving operational excellence through innovative Asset Management and Work Management solutions.
Core Expertise
Combines deep business acumen with technical understanding to design solutions that automate processes, improve efficiency, and drive transformational change across utility organizations.
Asset Management
Strategic asset lifecycle optimization
Work Management
Efficient workforce & operational planning
Process Improvement
Continuous operational enhancement
Stakeholder Management
Clear communication at all levels
Technologies & Platforms
Professional Experience
Delivering transformational projects across leading utility companies with measurable impact and lasting value.
IT Project Manager / Delivery Manager
Workforce Scheduling
Sep 2024 – Present
Execute IT implementation projects enabling SSEN to manage field services efficiently
Key Achievements
- Led tender process and vendor selection
- Managed end-to-end project activities including RAID reviews
- Successfully set up infrastructure for integration
Distribution System Operations (DSO)
Sep 2023 – Sep 2024
Procurement of Flexibility Market Platform and feasibility analysis
Key Achievements
- Developed requirements for flexibility markets platform
- Created As-Is and To-Be process maps
- Participated in full tendering process from PQQ to ITT stages
Business Analyst (Contractor)
Work and Asset Management (Maximo Implementation)
Dec 2021 – Sep 2023
Led comprehensive Maximo implementation for water utility operations
Key Achievements
- Redesigned Failure-Cause-Analysis method for Maximo integration
- Revamped Asset naming and classification system
- Designed KPIs related to workforce outcomes
- Led workshops to capture requirements and map business processes
Business Analyst (Contractor)
Transmission Projects
May 2020 – Dec 2021
Business case validation and process optimization
Key Achievements
- Validated and created business cases
- Developed Business Change strategy
- Created Benefit Realisation plans and tracked benefits
Work and Asset Management (Maximo Implementation)
Oct 2018 – Apr 2020
Critical role in designing and implementing Defect Management Engine
Key Achievements
- Designed Defect Management Engine within Maximo
- Gathered requirements affecting 1000+ users
- Implemented condition-based asset health monitoring
Business Analyst, Project Manager
Streetworks Programme
Sep 2012 – Apr 2015
Multiple projects enabling UKPN to manage Streetworks using web-based applications
Key Achievements
- Implemented work execution models resulting in £1.8M annual savings
- Conducted 25+ training sessions for 200+ employees and 100+ contractors
- Reduced contractor fine negotiation time significantly
- Won client bid through comprehensive tender response
Career Highlights
Consulting Services
Specialized consulting services focused on Asset Management and Work Management excellence for utility companies.
Asset Management Consulting
Strategic optimization of asset lifecycle management processes and systems implementation.
- Maximo MAS 8 implementation and optimization
- Asset naming and classification systems
- Condition-based monitoring solutions
- Asset health analytics and reporting
Work Management Solutions
Efficient workforce planning, scheduling, and operational delivery optimization.
- Workforce scheduling system design
- Planning and scheduling applications
- Field service management optimization
- Work execution process improvement
Business Process Improvement
Re-engineering processes to drive operational efficiency and reduce costs.
- Process mapping and gap analysis
- Business transformation strategies
- Continuous improvement implementation
- Performance KPI design and monitoring
Project Management & Delivery
End-to-end project execution from requirements gathering to successful implementation.
- IT project management
- Stakeholder management
- Tender process execution
- Risk management and mitigation
Ready to Transform Your Operations?
Let's discuss how strategic Asset Management and Work Management solutions can drive efficiency and reduce costs for your organization.
Industry Specialization
Let's Connect
Ready to discuss your Asset Management or Work Management challenges? Get in touch for a consultation.
Contact Information
Quick Actions
Send a Message
Schedule Consultation
Quick Response Guarantee
I respond to all inquiries within 24 hours. For urgent matters, please call directly.